Experience in a law office, collections environment, or tax office preferred. Unpaid tolls may result in additional fees and penalties, including issuance . Customer Service Representative at Harris County Toll Road Authority Katy, Texas, United States. Houston, Texas 77021, Media RequestIncident on RoadLandscapeRoadway ComplaintRoadway DamageWebsite IssueOther, BLUERIDGE TRANSPORTATION GROUP, LLC Chicago, Illinois. Where are my transactions? Save my name, email, and website in this browser for the next time I comment. Management may, at its discretion, assign, or reassign duties and responsibilities to this job at any time. The best way to manage your account is by downloading the app. Does doxo process payments for all Harris County Toll Road Authority services? Prefer to pay as you go, and Pay your way? Full Name. BancPass posts tolls as they are charged to the account. Prepare and . Optional For Hilton Honors related questions or issues. We continuously work to inform Toll Operators of our Users frustration and also work to message our Users when we are alerted of a Toll Operator system issue. It is important to address a notice that has been sent in error as soon as possible before it ages and escalates to collections. See all the best ways overall to get in contact with EZ TAG ASAP. place i need to cancell all the service thank you. Email:[emailprotected], EZ TAG Account Id # or EZ Tag sticker number (if applicable). Some Toll Operators have billing delays. NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Harris County Toll Road Authority, Developer: Harris County Toll Road Authority, Website: Visit Harris County Toll Road Authority Website. Toll Operators have different rules, laws, and requirements for driving their roads. In recognition of Independence Day, HCTRA customer service call center and administrative offices will be closed Friday, July 3. Business operations will resume Monday, July 6. Open an account. This is largely a sedentary role that requires standing or sitting for prolonged periods, exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body, repetitive motions requiring dexterity such as keyboarding that may include the wrists, hands, and/or fingers, communicating with others to exchange concepts and information, problem-solving, decision-making, organization, the ability to read/write, and the ability to manage workplace stressors such as adversarial interactions. For security reasons, we do not allow the name, driver's license number, tax ID, and/or company name on the account to be changed online. For questions regarding METRO HOT Lane toll charges, contact HCTRA Customer Service at 281-875-3279. Ability to speak effectively on the telephone. Wasn't able to add my car due to an unspecified error. Free customer service/helpdesk job search site: HCTRA Assistant Dispatcher 1st and 3rd Shift job in Houston Texas, USA. I have a disabled vet plate or other plate that allows for free tolls? Since 1989, we have been bringing employers and job seekers together in various industries and positions throughout Texas. The information is transmitted to the Toll Operators Back Office or processing center. 281-875-3279. download the app and log into your account using the same username and password Manage your account with automatic text reminders and the BancPass mobile app. Harris County Toll Road Authority United States employs 171 employees. Sugar Land, TX 77479. How do I change the phone number on my account? Order your EZ TAG. Would you like to stay logged on? They have given me comfort in knowing I can trust their recommendations for our staffing needs. Useful Information for HCTRA Customers . } var checkSSL = function() { Phone Numbers. Business operations will resume Tuesday, January 19. You can update your choices at any time in your settings. .hmg-jb .apply-progress-bar li.active > a:before { - Leading role in assigning and receiving I.T. .hmg-jb a, .hmg-jb a:hover, .hmg-jb a:focus, .hmg-jb-text-primary { SIGN UP PAY TOLLS & INVOICES BUSINESS OPPORTUNITIES. https://wprod-m.hctra.org/TranslationDisclaimer#! BancPass users will be charged the electronic toll tag discounted rate. Phone Number. Your toll account is linked to your credit card & automatically replenished when a minimum balance is reached. Accountable for call quality, attendance, and adherence to work schedule results. The minimum reload amount is $15. I got an invoice or violation notice for a vehicle that had a BancPass Toll Sticker, what should I do? We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. Learn about Harris County Toll Road Authority culture, salaries, benefits, work-life balance, management, job security, and more. Processing toll violation payments and assisting callers with their EZ TAG account, Must have a clean criminal background check, Ability to handle a high volume of incoming calls speaking Spanish, Vietnamese, or Chinese, Ability to handle billing inquiries and address changes in Spanish, Vietnamese, or Chinese, Computer callers and strong typing skills31WPM, Proficient and detail-orientedwithsuperior communication skills, Pass a drug screen and criminal background check, Satisfaction assisting Harris County toll road customers. Dont have an EZ TAGaccount? 55 reviews from Harris County Toll Road Authority employees about working as a Customer Service Representative at Harris County Toll Road Authority. .hmg-jb-alert-info .hmg-jb-alert-link, .hmg-jb-alert-success .hmg-jb-alert-link { In recognition of Thanksgiving, HCTRA customer service call center and administrative offices will be closed Thursday, November 26 and Friday, November 27. Business operations will resume Monday, November 30. .script("/js/multiple-select.js").wait() Social . } I recommended Resource Staffing to someone just last week and I m sure I will continue to do so. HCTRA cares about your comments & concerns. Business operations will resume Monday, January 3, 2022. Toll Sticker (sometimes called a transponder, toll tag or RFID tag), Instructions for how to place your sticker on the vehicles windshield, Instructions for registering your account and license plate, The phone number registered to the account. 9 followers 9 connections. If i have to pay somthing place contact me. This is an error with the Toll Operators billing system. . If you need assistance, please contact Customer Service. .hmg-jb-bg-primary { Reasonable efforts have been made to provide an accurate translation, however, no automated translation is perfect nor is it intended to replace human translators. TheHCTRA.orgwebsite has been translated for your convenience using translation software powered by Google Translate. My work experience there also included various customer service functions, such as resolving customers' interoperability issues with NTTA and TxTag, renewing tags, and adding vehciles and license . background-color: #376d7d; Corporate Headquarters color: #376d7d; If you enjoy assisting others, you will enjoy being a Call Center Representative for the Harris County Toll Road Authority. window.location = location.href.replace(/^http:/, 'https:'); Each tolling entity may choose if and how they implement Texas Transportation Code 372.053. You Will Find Thewww hctra org loginTop Links Here. How can I contact Harris County Toll Road Authority about my bill? Got logged out, and when I tried to log back in only one time, my account was locked for an hour due to too many incorrect login attempts. BLUERIDGE TRANSPORTATION GROUP, LLC LinkedIn and 3rd parties use essential and non-essential cookies to provide, secure, analyze and improve our Services, and to show you relevant ads (including professional and job ads) on and off LinkedIn. I ordered our transponders on July 3, 2020. Resource Staffing is an affiliate of The Reserves Network, a family-owned and veteran-founded company. Please read this page for more information on HCTRA.org's language translation. doxo is the simple, protected way to pay your bills with a singleaccountand accomplish your financial goals. .hmg-jb .apply-progress-bar li.active > a, Job Description & How to Apply Below. 2555. US. HCTRA invites you to share your feedback TONIGHT at the Hardy Downtown Connector Interactive Public Workshop! Voice messages left after hours will be returned the following day. } Contact Us. Overnight closure of the northbound mainlanes from the SH-225 exit ramp to the SH-225 entrance ramp on the East Sam Houston Tollway April 24 at 10 p.m. April 25 at 6 a.m. https://gismaps.hctra.org/LCT/Account/Login.aspx?ReturnUrl=/LCT/. Join to view profile . Please contact Customer Service at 281-875-3279 or visit any EZ TAG Store. Learn about doxo and how we protect users' payments. HCTRA reserves the right to monitor sessions, track usage and to restrict access to anyone at any time and for any reason. I ve worked as a model home attendant 17 years and have always received positive results from the staff I ve worked with. CSC has an average consumer rating of 3 stars from 24 reviews. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before. Ability to problem solve, organize, and prioritize assignments to meet deadlines. By creating this job alert, you agree to the LinkedIn User Agreement and Privacy Policy. Purchase your BancPass Toll Sticker online or at participating retailers. Posted: 02/16/2023 Industry: Customer Care Job Number: CP4743741216 Pay Rate: 15.75. Simply call the customer service department at 866-978-5061. Users can view their account balance via the BancPass phone app. We are a Recognized Tenants Organization (RTO) with East Lothian Council, ELHA . } Discover which options are the fastest to get your customer service issues resolved.. Howeveryou identify and whatever your background, we encourage you to apply today. Funds are available immediately and you may drive the road after reloading. It is also up to the User to adhere to all Toll Operator requirements. For example, there are some toll operators that do not permit a User who has outstanding violations or pay-by-mail bills to drive the road. The person in this role uses standard office equipment such as computers, printers, scanners/copiers, and phones. No endorsement has been given nor is implied. Provide an atmosphere and environment conducive to the intellectual, physical, social, and emotional development of students. It has been a lifesaver to me and my family. Toll amount owed is typically available within 7-10 business days of your trip. | Wilshire North Houston Hours/. Occasional ability to work extended hours to accommodate case load demands. Common questions, curated and answered by doxo, about paying Harris County Toll Road Authority bills. You can try any of the methods below to contact EZ TAG. doxo is the simple, protected way to pay your bills with a single account and accomplish your financial goals. to start. You may change your License Plate number using the BancPass phone-app, or by calling: 866-978-5061. 281-875-3279. During this time, HCTRA's Customer Service call center hours are Monday through Friday, 9 a.m. to 4 p.m. Customers may experience longer wait times due . background-color: #203f48; For questions about your EZ TAG, contact HCTRA customer service at eztagstore@hctra.org or call 281-875-3279. No endorsement has been given nor is implied. This Job Description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this position. Your job seeking activity is only visible to you. | Downtown Houston5-day work weekdays including Saturday or 8-hour shifts starting between 7:30 a.m. and 9:45 a.m.If you enjoy assisting others, you will enjoy this inbound VEC Vehicle Collections Call Center Representative position for Harris County Toll Road Authority. Haddington Central Tenants and Residents Association (HCTRA) Feb 2019 - Present4 years 2 months. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia, Start-up and Commissioning Director - Water and Wastewater, RPA & UIpath Project Manager - Immediate Joiner, Per Diem Sterile Processing Technician Some Weekends Required - Einstein Montgomery New Rate, starpower Associate Director, Influencer and Entertainment Marketing, Executive Assistant - Kiewit Nuclear Solutions, See who Harris County has hired for this role. If you accidentally missed paying for tolls, but have not received an invoice, you can also pay for those online before additional fees are assessed. color: #fff; .hmg-jb-panel-body { Resource Staffing s team has not let me down once with our staffing needs. var jb_url_lower = jb_url.toLowerCase(); We arrived in Houston for a one month stay, and I realized that we needed to order these transponders. If you used a toll road after closing or deactivating your account, the toll agency that manages the road you drove will send you a violation or pay-by-mail notice if you do not have a funded account. document.write("